Privacy Policy
It is our policy to provide you with the best possible service without infringing on your privacy. Schindler Technologies is committed to maintaining your confidence and trust. Accordingly, Schindler Technologies maintains the following privacy policy to protect any personal information you provide online:
Personal Information
We only ask for personal information when you wish to purchase from Schindler Technologies or one of our network websites, or make use of services such as our newsletter or joining one of our associated programs.
Schindler Technologies may share your personally identifiable information with authorized third party service providers. Examples of such authorized third parties that we may share your personal information with include, but may not be limited to: shipping companies, payment gateway or processing companies. If you use a credit card or PayPal to place an order with Schindler Technologies, to confirm and process your order we will share your personally identifiable information with the financing or payment processing company. These third parties only receive personally identifiable information if such information is needed to perform their function(s) or process the sale, and they are not authorized to use any personally identifiable information for any other purpose(s).
We may use the information that you provide or that we collect for the following purposes:
- to administer our website services;
- to provide any services or information you have requested;
- to ensure that content from our site is presented in the most effective manner for you and for your computer;
- for detecting and protecting against error fraud or other criminal activity;
- to enforce our terms and conditions of use
- Any other way as described to you at the time of collection of your Personal Information.
It is our policy that your personal information, such as your name, postal address, email address, and telephone number is private and confidential. This information will be used only to make sure that your order gets delivered to you in the timeliest manner possible. We will never provide or sell personal information to third parties.
Online Purchasing
All online transactions through our website are handled with industry-standard Secure Socket Layer (SSL) encryption, or through a third party payment processing facility, such as Paypal. Thus, when you enter your credit card number into our secure order form and you press the Buy button, your information goes through a highly secure encryption process which prevents any person on the Internet from seeing your information. Within just a few seconds, it reaches a credit card authorization server, is decrypted, and is quickly authorized without any human intervention.
While on a secure page on our website, such as our order form or a login page; the lock icon on your Web browsers (Netscape Navigator, Firefox, Microsoft Internet Explorer, etc) becomes locked, as opposed to unlocked, or open, as will be the case for most of the time that a user is browsing the web.
If you are not comfortable about providing your credit card information online, we would be more than happy to process your order over the phone. Simply email us at info@schindlertechnologies.com with your contact information and we will give you a call within one business day.
Email Privacy
If you wish to subscribe to our mailing list, we require your email address. We never sell our database and we never make your personal information public, ever. As a Newsletter Member, we offer an opt-in/out feature. Your email may be provided to one of our corporate web site for the purposes of news releases and newsletters only.
Cookies
Cookies are small pieces of information sent to your Web browser and stored on your hard drive to help us provide you with a more effective and interesting shopping experience. Cookies are used to store information about your session and allow you to take advantage of guest features such as marked lists and the shopping cart. If you have cookies disabled you can continue to use the site, but you will not be able to take advantage of some features. As schindlertechnologies.com may not function correctly with cookies disabled, we strongly recommend that you leave them enabled. We also use cookies to monitor site activity and thereby improve our service to you. This activity is not associated with your personal details at any time. If you would like to be notified when a cookie may be written, set your browser to stop accepting new cookies.
Request Volume Discounts
Are you looking to purchase items in bulk? Place a standing order?
Volume based pricing is available on many items, and large bulk orders can contain certain discounts. If you are interested in large volume purchases and are a licensed contractor or service professional, you can join our Pro-Desk program- a members only program designed especially for you.
Additionally some bulk and volume purchases can be made by end users. Contact our Customer Service Help Desk during the hours of 8:30am-4:30pm Monday through Friday for details.
Returns, Exchanges, & Cancellations
We want you to be a satisfied Schindler Technologies Network customer. Letting us know the reason for your exchange or return application will allow us to serve you better in the future. Please complete the fields below and we will respond to your request within 2 business days. Please note that fields marked ‘*‘ are required to successfully submit your request.
Please note that goods shall not be returned by any Buyer without prior written authorization from Schindler Technologies and payment by the Buyer of a restocking charge of 25%. Special order products or Items made to order are NOT subject to return or cancellation. Some order cancellations may not be granted based on these parameters and a submission of an order cancellation is not a guarantee. Only approved cancellation requests will be cancelled and refunded. No returns shall be accepted following 40 days after delivery.
Terms of Sale
The content on or accessible through Schindler Technologies and our affiliated domains (including, but not limited to) text, graphics and other materials, and services provided by Schindler Technologies, such as search and external links to other web sites, are for informational purposes only.
Schindler Technologies does not claim ownership to any of the photos, images, or pictures of products on the site. These depictions are solely for information purposes and may not be an exact replication of the related product available for sale.
All links to PDF and specification pages are from the manufacturer and/or supplier web sites or publicly available information. Schindler Technologies does not claim responsibility for any of the information found on these bulletins, documents, literature, specification charts, etc.
Operation of industrial equipment can be hazardous resulting in bodily injury or equipment damage. Only qualified personnel should install, make system adjustments and perform any required service.
All components should be designed to meet local governing Safety codes; and equipment should be inspected by a local governing body or by the authority having jurisdiction for the safe installation of any industrial components. Schindler Technologies does not warrant any designs of systems or equipment and is not responsible for equipment installations of product purchased through the Schindler Technologies or any of our affiliated websited (the Schindler Technologies Network).
Information and content found on Schindler Technologies is not a substitute for professional advice on any matter, technical, engineering, or otherwise. Always seek the advice of a qualified or licensed professional on any matter that may affect your equipment or that of someone else. Never disregard or delay seeking professional advice because of information found on Schindler Technologies in whole or in part.
Technical information changes; often quickly. Over time equipment technology advances and Schindler Technologies does not verify the current accuracy of any information or content found on the web site. No part of the Schindler Technologies Network and its content is regulated or evaluated by any regulatory agency, government or otherwise. Should you or anyone else be affected by any potential dangerous equipment related issue, turn off fuel and electrical supplies to your equipment, and call your local emergency and licensed professional service immediately.
Schindler Technologies, its Affiliates, employees, or its related web sites do not recommend or endorse any product found on the web site or other information that may be mentioned by the content found on the site. Content found on Schindler Technologies is provided “as is” and without any representations or warranties of any kind. Reliance on any information found on the web site in whole or in part, is solely at your own risk.
Standard Terms & Conditions of Sale:
Goods and Services sold by Schindler Technologies or its subsidiaries are subject to the sale terms and conditions set forth below. Any different or additional terms or conditions in Buyer’s purchase order, web site, email notification, or similar communication are objected by Schindler Technologies and shall not be binding unless agreed to in writing by a Schindler Technologies Corporate Officer. Buyer’s submission of internet, email, fax or telephone order, and/or payment of goods or services constitutes acceptance of Schindler Technologies terms and conditions.
Price:
Prices in effect at time of ordering of goods or services from Schindler Technologies shall prevail. All prices quoted by Schindler Technologies are subject to change without notice. Prices listed on Schindler Technologies at time of purchased, may not be representative of recent price changes that have yet to be changed on the website(s). Schindler Technologies will honor posted prices when possible but solely at the discretion of Schindler Technologies, its Network and affiliated stores within the ISN Stores network. Prices do not include any present or future sales and uses, excise, duties, shipments, value-added or similar taxes and, where applicable, such taxes shall be billed as a separate item and paid by Buyer.
Payment Terms :
All items must be paid in full prior to shipment. Payments may be made by credit cards accepted by Schindler Technologies or its Parent Corporations. In the occasion that terms are extended to the buyer, a late payment charge of 2% per month (an annual percentage rate of 24%) shall be charged on all past due accounts and Buyer shall pay Schindler Technologies or its subsidiaries all costs incurred by it in collecting any past due account from Buyer, including all court costs and attorney’s fees. However, if the foregoing charges exceed that rate which is the maximum permitted by law, then such charges shall be calculated to be the highest allowable lawful rate. The remittance portion of the invoice shall accompany payment.
Delivery:
Unless otherwise noted, all sales of goods are made F.O.B. point of shipment and, in all cases, title shall pass upon delivery to the carrier at point of shipment and thereafter all risk of loss or damage shall be upon Buyer. Delivery dates given in advance of actual shipment of goods or performance of services are estimates and shall not be deemed to represent fixed or guaranteed delivery dates. A standard shipping charge may be applied to each invoice for goods for material preparation, packaging, freight and/or any additional items associated with each shipment based on the value and/or weight of the shipment. Additional charges for local delivery, customs, government, duties, and others may also apply, and are the direct responsibility of the buyer.
Warranties:
Goods are sold only with such warranties as may be extended by the manufacturer of the product. Services performed by third parties are subject only to those warranties extended by such third parties. Schindler Technologies and its Affiliates MAKE NO WARRANTY AND ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS ARE HEREBY EXCLUDED. Buyer is responsible for installation and use in accordance with manufacturer’s instructions or local body having jurisdiction; whichever is more stringent shall apply. Schindler Technologies personnel are not authorized to alter this policy.
Limitation of liability:
Schindler Technologies’s liability on any claim for loss or damage arising out of this contract or from the performance or breach thereof or connected with any goods or services supplied hereunder, or the sale, resale, operation or use of goods, whether based on contract, warranty, tort (including negligence) or other grounds, shall not exceed the price allocable to such goods or services or part thereof involved in the claim, REGARDLESS OF CAUSE OR FAULT. This limitation of liability reflects a deliberate and bargained-for allocation of risks between Schindler Technologies and Buyer and constitutes the basis of the parties’ bargain, without which Schindler Technologies would not have agreed to the price or terms of this contract.
Schindler Technologies shall not, under any circumstances, be liable for any labor charges without its prior written consent. Schindler Technologies SHALL NOT, IN ANY EVENT BE LIABLE whether as a result of breach of contract, warranty, tort (including negligence) or other grounds FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES including, but not limited to, loss of profits or revenue, loss of use of goods or associated products, cost of capital, cost of substitute products, facilities or services, downtime costs, or claims of customers of Buyer for such damage. In addition, if Schindler Technologies furnishes Buyer with advice or other assistance regarding any goods or services supplied hereunder, or any system or equipment in which any such goods may be installed, and which is not required pursuant to this contract, the furnishing of the advice or assistance will not subject Schindler Technologies to any liability, whether based on contract, warranty, tort (including negligence) or other grounds.
Material Safety Data Sheet(“MSDS”):
MSDS documents for applicable products sold through the Schindler Technologies Network are available online at Schindler Technologies. Unless requested, Schindler Technologies will not furnish paper copies of MSDS documents that are electronically available at www.schindlertechnologies.com
Schindler Technologies www.schindlertechnologies.com will furnish paper copies of MSDS documents for those products for which an MSDS documents are not electronically available. Paper copies of MSDS for all products are immediately available upon demand via facsimile or standard post.
Nuclear or Other Hazardous Activities:
Unless specifically agreed to in writing by an authorized representative of Schindler Technologies or its Corporate Affiliates, goods sold hereunder are not intended for use in connection with any nuclear facility or any other hazardous activity such as military or commercial aircraft, space exploration, missile installation or other application where failure of a single component could cause substantial harm to persons or property. If so used, Schindler Technologies disclaims all liability for any nuclear damage, contamination or other damage or injury and Buyer shall indemnify and hold Schindler Technologies harmless from such liability whether as a result of breach of contract, warranty, tort (including negligence) or other grounds. Schindler Technologies, its affiliates, subsidiaries, and its suppliers shall not be liable to Buyer or its insurers based on contract, warranty, tort (including negligence) or other grounds for onsite damage to property located at a nuclear facility, or to a person(s) injured by damage resulting in use of any items sold by Schindler Technologies.
Cancellation and Returns:
Buyer may cancel an order by mutual agreement based upon cancellation and/or re-stocking payment to Schindler Technologies of reasonable and proper cancellation charges. Goods shall not be returned by Buyer without prior written authorization from Schindler Technologies and payment by Buyer of a restocking charge of 25%. Special order items are NOT subject to return. No returns shall be accepted following 40 days after delivery.
Force Majeure:
Schindler Technologies shall not be liable for failure to deliver or for delay in delivery or performance due to issues;
- a cause beyond its reasonable control
- an act of God, act or omission of Buyer, act of civil or military authority, governmental priority or other allocation or control, fire, strike or other labor difficulty, riot or other civil disturbance, insolvency or other inability to perform by the manufacturer, delay in transportation, or
- any other commercial impracticability.
If such a delay occurs, delivery or performance shall be extended for a period equal to the time lost by reason of delay.
Waiver and Choice of Law:
The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent nonperformance of any such term or condition by the other party. All transactions shall be governed by the laws of the Province of Ontario, Canada, excluding conflict of law rules. The provisions of the United Nations Convention on Contracts for the International Sale of Goods shall not apply.
General:
All orders are subject to acceptance by Schindler Technologies. Any representation, affirmation of fact and course of dealing, promise or condition in connection therewith or usage of trade not incorporated herein, shall not be binding on either party. If any provision hereof shall be unenforceable, invalid or void for any reason, such provision shall be automatically voided and shall not be part of this agreement and the enforceability or validity of the remaining provisions shall not be affected thereby.
Schindler Technologies, Inc.
Representing AKO-Engineerings,
P.O. BOX 7554
Beverly Hills, CA 90212